Account & Login

Can’t log in? Troubleshooting sign-in

Reviewed by Naughty AI SupportUpdated 3 min read

Most sign-in problems come down to the wrong email, a forgotten password, or a login method mismatch. Work through these fixes in order.

Try these fixes

  • Reset your password if you are unsure it is correct.
  • Use the exact email you signed up with — a typo or an alternate address is the most common cause.
  • If you signed up with Google, use "Continue with Google" rather than a password.
  • Open the verification or reset email (check spam) and use its link.
  • Try a different browser or disable extensions, then clear your cookies for the site.

Which login method did you use?

Email/password and Google sign-in are separate. If you created the account with Google, there is no password to type — pick "Continue with Google".

Head back to the login page to try again. Still cannot get in? Contact support with your account email and we will help you recover access.

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